To blog readers who might be Sirius Satellite Radio subscribers....

This evening, Tuesday, November 18 from 11:15-11:30 p.m. I will be interviewed about my book on effective communication skills (particular the skill of reflective listening) by Dr. Greg and Lisa Popcak on "Fully Alive," a listener call-in show on the Catholic Channel of Sirius Satellite Radio.

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The tenth and final stumbling block to effective communication, as described in my book Please Listen to Me! A Christian's Guide to Reflective Listening, is Not Providing the Proper Physical Setting.

This stumbling block goes hand in hand with Stumbling Block #9 and is just as important.  The effectiveness of our communication with others can be and often is greatly affected by the environment in which we are attempting to communicate. The setting has an impact on both the listener and the speaker. It is important for us to realize that we need to have the proper physical setting if reflective listening is to occur.

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Today I'd like to share with you some thoughts from an Australian blogger on the topic of reflective listening.  "Kelly-ann" is a Christian and my wife stumbled upon her blog recently.  It was her entry on November 5 that caught Joanne's eye. 

I really like her down-to-earth personal experience description of how reflective listening works, and that's why I think it's worthwhile to share it here. I underlined some of her comments for emphasis. Kelly-ann writes:

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Continuing our look at the ten most common stumbling blocks to effective communication, we are ready to discuss #9 -- not attending the speaker.

The most effective component of communication is what we say with our bodies as we listen to another person. Not attending the speaker is similar to stumbling block #8 -- pretending to listen. The difference is that in this case we may be saying the appropriate words, but still not be responding with the proper non-verbals. 

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In my book Please Listen to Me!  I share a message that can heal the Church (individuals within the church). Once the Church becomes whole and healthy, we can then begin healing the world.

Unfortunately, too many people are still being hurt, crushed and damaged by members of the Church. As believers and followers of Jesus Christ, we must know how to offer love and healing to others.

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